Thought of the day: Identify the problem

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In the words of Vanilla Ice, ‘If there’s a problem, yo I’ll solve it…” (See http://youtu.be/rog8ou-ZepE for more inspiration).
In a tizz?
Step 1: identify the problem.
Step 2: explore possible responses
Step 3: implement options
Step 4: evaluate outcomes
Works every time. Stay calm. Just identify the problem.

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